Thank you for visiting UnderGround Competitive website or using our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, participate in our events, or use our services. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

 

Information We Collect

We may collect various types of information, including Personal Information

This may include your

 

• First and last name

• Email address

• Phone number

• Postal address

• Age

 

Usage Information

We may collect information about how you interact with our website or services, such as your 

 

• IP address

• browser type

• device information

• pages visited

• actions taken

 

Payment Information

If you make purchases through our website or services, we may collect payment information such as 

 

• Card details 

• Billing address

• Mailing address 

 

Communication Information

When you communicate with us, we may collect information such as your 

 

• First and Last name

• Individual or company

• Email address

• Subject

• Message

 

Match information

When you compete in a match, we may collect the following information

 

• Match statistics

• Match results

• Gamertag

• Audio logs from the discord voice chat.

 

Event Register

When registering for events, information we may collect are  

 

• Age

• Discord name

• Team name

• Team logo

• Country/Region 

 

How We Use Your Information

We may use the information we collect for various purposes, including:

 

• Providing and improving our services.

• Communicating with you, including responding to inquiries and providing customer support.

• Personalizing your experience and delivering content tailored to your interests.

• Processing transactions and delivering products or services you purchase.

• Analyzing trends, monitoring usage patterns, and improving our website and services.

• Complying with legal obligations and enforcing our policies.

 

Information Sharing

We may share your information with third parties in the following circumstances:

 

• With service providers and business partners who assist us in providing our services.

• With your consent or as otherwise permitted or required by law.

• In connection with a business transaction, such as a merger, acquisition, or sale of assets.

• To protect our rights, property, or safety, or the rights, property, or safety of others.

 

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

 

Your Choices

You have choices regarding the collection, use, and sharing of your information:

 

• You can choose not to provide certain information, but this may limit your ability to use certain features of our website or services.

• You can opt-out of receiving promotional communications from us by following the instructions provided in such communications.

• You can review and update your personal information by contacting us.

 

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe we have collected information from a child under the age of 13, please contact us immediately.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting the updated version on our website. Your continued use of our website or services after any such changes constitutes your acceptance of the revised Privacy Policy.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at www.ugroundcomp.com/contact.

 

By using our website or services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

 

Last Updated: 01/07/2025